1. Accuracy of Information

Clients must provide accurate, complete, and truthful information regarding their academic background, personal details, financial information, and travel history. Any false or misleading information may result in application rejection, visa refusal, or termination of services.

2. Services Provided

Hanzala Global Education offers guidance and assistance with:

• University and course selection

• Application submission to institutions

• Student visa application support

• Documentation guidance

• Accommodation and pre-departure assistance (when applicable)

While we provide professional support throughout the process, the final decision regarding admission or visa approval is made solely by the respective universities, embassies, or immigration authorities.

3. Fees and Payments

Clients are responsible for all associated costs related to their study abroad process. These may include:

• University application fees

• Visa application fees

• Embassy charges

• Medical examination fees

• Translation or documentation costs

• Third-party service fees

These fees are usually payable directly to the relevant institutions or authorities unless otherwise stated.

4. Visa Decisions

Visa approval or refusal is entirely at the discretion of the relevant embassy or immigration authority. Hanzala Global Education cannot guarantee visa approval and is not responsible for any visa refusal.

5. Delays and External Factors

The agency is not liable for delays or issues caused by external factors such as:

• Embassy processing delays

• Changes in immigration policies

• University admission decisions

• Government regulations

• Third-party service providers

6. Client Responsibilities

Clients must:

• Submit required documents on time

• Follow application guidelines provided by the agency

• Attend interviews or appointments when required

• Make necessary payments within the required deadlines

Failure to comply may affect the application process.

7. Limitation of Liability

Hanzala Global Education shall not be held responsible for any losses, damages, or inconveniences resulting from visa refusals, admission rejections, policy changes, or circumstances beyond our control.

8. Changes to Terms

These Terms & Conditions may be updated at any time without prior notice. Updated versions will be published on our website.